My Neuro Survey – The National Neurological Patient Experience Survey

About the survey

The Neurological Alliance runs the National Neurological Patient Experience Survey (now called ‘My Neuro Survey’) every two years.

My Neuro Survey is the largest patient experience survey of people with neurological conditions.

My Neuro Survey is the biggest single source of patient experience data when it comes to commissioning services for people with neurological conditions and lobbying to improve treatment, care and support for people with neurological conditions.

Take the 2021/2022 survey here or find out more about the project here.

What did the 2019/2020 survey tell us?

The National Neurology Patient Experience Survey ran online and in select neurology clinics between October 2018 and March 2019. The research represents the largest ever survey of people with neurological conditions in England with 10,339 responses.

Our report Neuro Patience presents the findings of the 2018/19 survey. The report covers three main themes – accessible, personalised and holistic care and support, (which includes social care, mental health and financial security). Overall the 2018/19 results show that people’s experiences remain poor. The survey found people with neurological conditions are facing long waiting times, poor access to specialists and a lack of personalised care. It also found failings in the social care and welfare system, as well as discrimination in the workplace for people with neurological conditions.

A policy report, technical report and summary of findings can be found in our resource library.

For the first time, in 2018/19, we also presented the data broken down regionally to Sustainability and Transformation Partnership (STP) level. Our online interactive map shows the patient experience survey scores for each STP footprint, compared to the average scores for England. It also shows the response count for each STP. This information is intended to support STPs and Integrated Care Systems (ISCs) in developing their priorities, highlighting where neurological patient experience needs to be improved. A summary of the regional findings can be found in our resource library.

Our previous surveys

For details of our 2014 and 2016 surveys and to read about the findings please see the reports:

» The invisible patients: Revealing the state of neurology services
» Falling short: How has neurology patient experience changed since 2014